FAQs

ORDERS

How can I purchase a Chronos Christ watch?

Chronos Christ watches are available for purchase online only at www.chronoschrist.com or at special events. 

Does CHRONOS CHRIST offer alternative payment plans?

Chronos Christ watches may be purchased using our Luxury advantage program which is explained under the tab by the same name. 

How can I track my order?

Once your is shipped you will be emailed a tracking number and a link. 

REPAIR/WARRANTY

How can I get my timepiece repaired?

See warranty tab to get information about what items are covered within the CHRONOS CHRIST year 1 warranty.

Where can I get a new battery?

The watches in the Genesis collection are automatic movement and do not require batteries.

Where can I learn more about my warranty?

See warranty tab to get information about what items are covered within the CHRONOS CHRIST year 1 warranty.

RETURN POLICY

What is your return policy?

All sales are final.

SHIPPING

When will my order ship?

After your payment is verified, it takes up to 24 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 9 am EST will not be shipped out until the next business day. If you order after 9 am EST on a Friday, your order will likely be shipped out on the following Monday.

WATCH FEATURES

What are the features of the Genesis Collection?

The Genesis Collection is first of CHRONOS CHRIST watch line, designed to introduce the world to the newest classic watch brand. Specifications: Stainless steel case with a black leather strap. Fixed stainless steel bezel. Two options: Black dial with silver-tone or Ivory dial rose gold plates; both feature red hands and index hour markers. Automatic movement. Scratch resistant sapphire crystal. Transparent case back. Case size: 40 mm. Case thickness: 11 mm. Round case shape. Band width: 20 mm. Deployment clasp.

What is automatic movement?

A self-winding or automatic watch is a mechanical watch that that has a hairspring (or mainspring) that is wound automatically by the wearer's motion. The motion (kinetic energy) is what powers the watch, eliminating the need for manual winding. 

What is quartz movement?

battery or quartz watch makes a tick, tick movement as it hits the seconds

What type of leather is used?

The watch straps in the Genesis collection are made of genuine cow-hide leather.

Is there a manual for the watch?

You can find an Instruction Manual under the Manual tab on the homepage.

Can I add or request custom engraving?

At this time this is not an option.

Are Chronos Christ watches waterproof?

The watches in the Genesis collection are not waterproof and should not be worn in the shower or swimming.

What material is the face of the watch?

The watch glass is made from sapphire crystal, second only to diamond in its hardness, making it extremely durable and scratch; a stainless-steel knife or screwdriver will not scratch sapphire crystal.  

What size are the watch bands?

The length of our watch bands is 11 inches. The width of our watch bands is 20mm. Watches are sized for women and men.

What is a deployment clasp?

Deployment clasps are designed to reduce stress on the band of a watch or bracelet. You can adjust a deployment clasp and attached band to fit your wrist size, making this clasp style both practical and convenient. Please see the Manual tab to learn more.